At African Treasure – Wilderness Ambassadors, your privacy is our top priority. We are committed to protecting the personal information of our clients, website visitors, and partners. Understanding our privacy policy ensures transparency and trust, allowing you to explore Tanzania and book your safari experiences with confidence. This policy outlines how we collect, use, and safeguard your information, as well as your rights regarding your personal data.

Information We Collect

We collect information to provide better services, improve your experience, and ensure smooth communication with our team. The types of information collected include:

• Personal Information: Name, email address, phone number, and billing details collected during bookings or inquiries.
• Travel Preferences: Details about your safari interests, preferred accommodations, and activities to personalize your journey.
• Website Usage Data: Information about how you interact with our website, including pages visited, time spent, and clicks.
• Payment Information: Secure processing of payment details through trusted third-party payment platforms.

Collecting this information helps us tailor our services, communicate effectively, and provide a seamless booking experience.

How We Use Your Information

Your information is used responsibly to enhance your travel experience and maintain the quality of our services. Key purposes include:

• Booking Management: Processing reservations, confirming itineraries, and sending travel updates.
• Customer Support: Responding to inquiries, providing assistance, and resolving issues efficiently.
• Marketing and Promotions: Sending newsletters, special offers, and safari promotions only if you have opted in.
• Website Optimization: Analyzing usage patterns to improve website functionality, content, and user experience.
• Legal Compliance: Ensuring our operations adhere to Tanzanian laws and international data protection regulations.

Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, sharing may occur under specific circumstances:

• Service Providers: Trusted partners such as hotels, transportation companies, and tour guides to ensure smooth delivery of services.
• Legal Requirements: To comply with laws, regulations, or legal processes.
• Business Transfers: In case of mergers, acquisitions, or sale of company assets, personal data may be transferred securely.

We ensure that all third parties adhere to strict privacy standards to protect your information.

Security of Your Information

Protecting your data is fundamental. We implement robust security measures, including:

• Encryption: Securing sensitive information during online transactions.
• Secure Servers: Storing data in protected environments with access limited to authorized personnel.
• Regular Monitoring: Continuously monitoring for potential security breaches and unauthorized access.
• Staff Training: Educating our team on privacy best practices and data protection responsibilities.

Despite these measures, no online system is 100 percent secure, and we encourage users to exercise caution when sharing personal information online.

Your Rights and Choices

We respect your rights regarding your personal data. You have the ability to:

• Access Your Data: Request details about the personal information we hold about you.
• Update or Correct: Ensure your information is accurate and up to date.
• Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
• Request Deletion: Ask us to delete your personal information where applicable.

To exercise these rights, you can contact our privacy team directly through our website or email.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience, analyze trends, and improve functionality. Cookies help us:

• Remember your preferences and bookings.
• Monitor website performance and visitor patterns.
• Deliver relevant content and promotions tailored to your interests.

You can manage or disable cookies through your browser settings, though some features may become limited.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If we discover that such information has been provided, it will be deleted immediately. Parents or guardians can contact us to remove any data relating to their children.

Updates to This Privacy Policy

This privacy policy may be updated periodically to reflect changes in legal requirements, technology, or company practices. We encourage all visitors and clients to review this policy regularly to stay informed about how we protect personal data.

Contact Us

If you have any questions, concerns, or requests regarding our privacy policy, please contact:

African Treasure – Wilderness Ambassadors
Arusha, Tanzania
Email: info@africantreasure.co.tz
Phone: +255 767 885 612

We are committed to maintaining your trust and ensuring your personal information is protected while providing exceptional safari experiences across Tanzania.